Curriculum Vitae

Headshot

Experience

Technical PM BSA Compliance
Nov 2020 - Present

Reduced PEP screening hits by over 90% by optimizing vendor configurations and leveraging advanced data analytics, significantly lowering operational costs while maintaining compliance standards.
Led RFP and selection of compliance vendors, strengthening regulatory infrastructure and service quality.
Developed and implemented a case time measurement framework, setting baselines for operational improvements.
Achieved a 10% reduction in case handling time via product discovery sessions that streamlined workflows.
Managed API integrations with LexisNexis, enhancing data exchange and system reliability.

Head of Product
May 2019 - Nov 2020

Led product strategy for a compliance system, aligning with business goals and increasing adoption by 30%.
Mentored a design team in rapid iteration and user validation, increasing product enhancements and user satisfaction by 25%.
Established a product development lifecycle and multi-customer release process, enhancing satisfaction and streamlining releases.
Orchestrated a UX overhaul that improved user engagement by 40% and cut support queries by 20%.

Head of Integrations → Sr. Group Product Manager
Apr 2013 - May 2019

Implemented a Risk-Based Experience (RBE) framework that expanded sending limits tenfold.
Improved customer retention by 10% by integrating Enhanced Due Diligence (EDD) for a seamless experience.
Overhauled operational tools for risk and compliance, increasing efficiency by 25%.
Drove a 10% increase in new users by adding international bill payment to xoom.com.
Launched international mobile reload on xoom.com, boosting new user registrations by 5%.
Increased return user rates by 60% with barcode utility payments in Mexico, enhancing user convenience.

2005 - 2013

Product Management & Leadership Workshop
2016

B.S. in Electrical Engineering
2006

Technical Skills:

Languages:

Achievements:

Boosted team productivity and reduced operational overhead by 15% through strategic JIRA workflow automation.
Saved a startup over $100K by reverse-engineering proprietary firmware, enabling reuse of legacy hardware units.
Unlocked millions in gross send volume (GSV) by enabling high-value ($3,000+) transactions on xoom.com, improving customer trust and retention.
Decreased case handling time by 10% by automating repetitive compliance operations, freeing analyst capacity.
Designed, built, and deployed a Python-based trading bot that executes two distinct stock strategies daily, integrating real-time signal validation, market sentiment and risk management.

Automated Trading Bot
- Designed and developed a Python bot that executes two distinct stock trading strategies in real time, integrating trade qualification logic, execution via brokerage API, and dynamic risk management.
Backtesting & Forward-Testing Framework
- Built a robust framework to simulate historical trading performance and validate strategy logic before live deployment. Includes support for signal extraction, trade logging, and performance metrics.
Market Sentiment Checker
- Developed a daily automation tool that scrapes Schwab’s market update, analyzes sentiment using Claude or GPT models, and logs the result (Bullish/Bearish/Mixed) for use in trading strategy sizing and bias control. GitHub

AA Miles Monitor
- Created a script that monitors American Airlines mileage redemption availability for specific routes and dates. Sends real-time push notifications when low-mileage award seats open up — helping users book optimal flights before availability disappears. GitHub